Last updated: August 29, 2026

Terms of Service

Name: Moonlit Mixology & Events
Price range: $$

These are the standard booking terms for services provided by Moonlit Mixology & Events (“Moonlit Mixology & Events,” “we,” “us,” or “our”). Every engagement is confirmed by a signed written proposal specific to your event; the terms in that proposal control where they differ from what appears here. This page is a plain-language overview of what to expect.

1. Booking Confirmation

A booking is confirmed only when both (a) you have returned a signed proposal or written acceptance and (b) the required deposit has been received. Until both are in place, dates are held tentatively and may be released to other clients.

2. Deposits & Payment

Deposit: A non-refundable deposit (typically 25% – 50% of the total quoted amount) is required to hold your date. The exact deposit is set in your written proposal.
Final payment: The remaining balance is due no later than seven (7) days prior to the event, unless otherwise agreed in writing.
Payment methods: We accept bank transfer, check, and major credit cards. Credit card payments may incur a processing surcharge disclosed in your proposal.
Late payments: Balances unpaid at the time of the event may result in delayed setup, reduced service, or (at our discretion) cancellation.

3. Cancellation by You

We understand that plans change. Our standard cancellation schedule, applied to the total booked amount, is:

More than 60 days before the event: Deposit is retained; any additional payments are refunded.
30 – 60 days before the event: 50% of the total is retained.
Less than 30 days before the event: Full amount is retained, as staff and resources have already been committed to your date.

Cancellations must be submitted in writing (email is sufficient). Where possible, we'll work with you to reschedule rather than cancel — see Section 5.

4. Cancellation by Us

In the rare event we need to cancel — for example, due to insufficient staffing safety, incompatible venue conditions, or a force majeure event (Section 9) — you will receive a full refund of all monies paid, including the deposit. We will also make reasonable efforts to help you find alternative staffing.

5. Rescheduling

Requests to reschedule are welcome and, where our calendar allows, we will apply your existing deposit and payments to the new date at no additional charge. Reschedules requested less than 14 days prior may incur an administrative fee to cover already-committed staff scheduling.

6. Alcohol Service (Dry-Hire Model)

We provide professional bar and event staff. Alcohol is supplied by you or your venue — we do not sell, supply, or hold liquor licenses. Our staff are trained to serve responsibly (TIPS certified) and are required to:

Check identification for any guest who may be under legal drinking age
Refuse service to intoxicated or underage guests, without exception
Refuse service to guests attempting to purchase for another person who has been refused
Cease alcohol service at the time agreed in your proposal, or earlier if safety requires

These policies are not optional and cannot be waived by the client. See our Standards page for full service standards.

7. Insurance & Liability

Insurance coverage details, when available, are provided upon request and disclosed in your written proposal. You are responsible for ensuring your venue permits our service model (dry-hire staffing) and for maintaining any event insurance the venue requires from you as the host.

To the maximum extent permitted by law, our total liability arising from any single event is limited to the total amount you paid us for that event. We are not liable for indirect, incidental, or consequential damages.

8. Your Responsibilities

Provide accurate event details (guest count, timeline, venue access, dietary needs, allergies)
Ensure all alcohol supplied is legally obtained and within any venue restrictions
Ensure adequate access, power, water, and workspace for our staff at the venue
Communicate any changes to guest count, timing, or scope as soon as they're known
Ensure guests treat our staff with respect; we reserve the right to withdraw staff from any environment that becomes unsafe or abusive

9. Overtime & Scope Changes

Events that run beyond the contracted end time are billed at 1.5× the per-hour staffing rate for each staff member, rounded to the nearest half-hour. Scope changes on the day of the event (added guests, extended bar hours, additional service types) are accommodated where operationally possible and billed at standard rates.

10. Force Majeure

Neither party will be liable for failure to perform due to events beyond reasonable control, including but not limited to: severe weather, natural disasters, government orders, pandemics, power failures, or venue closures. Where a force majeure event prevents the event, we will work in good faith to reschedule or, if impossible, issue a refund proportional to services not rendered (deposit terms in Section 2 still apply unless the force majeure is on our side).

11. Media & Marketing

We may take incidental photographs of the setup, bar area, and general atmosphere at events for portfolio and marketing use. We will not photograph identifiable guests without consent, and we will honor any request to omit a specific event from our portfolio entirely — just let us know in writing at booking or before the event.

12. Governing Law

These terms are governed by the laws of the Commonwealth of Massachusetts. Any dispute arising from services provided will first be addressed through good-faith negotiation, and if unresolved, through binding arbitration in Massachusetts.

13. Changes to These Terms

We may update these standard terms from time to time. The terms in effect at the time of your signed proposal control your booking; updates apply to bookings made after the update date.

14. Contact

Questions about these terms, or want a copy of your specific engagement terms? Reach us through our contact form.

These are our standard booking terms and are provided for informational purposes. The terms of your specific engagement are set in your written proposal. This document has not been reviewed by legal counsel; we recommend having final booking documents reviewed by your own legal advisor for material engagements.